Returns & FAQ
Most products in our shop are made to order and fulfilled by Fourthwall's production partners.
For these products, returns are not accepted for buyer's remorse or sizing preference. This standard policy does not limit any statutory withdrawal or cancellation rights that may apply to eligible customers in the EU, UK, or EEA.
Damaged, defective, or incorrect items
If your order arrives damaged, has a defective print or product, or contains the wrong item because of a fulfillment issue, contact us through the Contact page. Include your order number and clear photos showing the issue. Fourthwall reviews verified quality or fulfillment problems and may offer a replacement or refund under its applicable policies.
Returns and refunds
Returns for non-defective items are not automatically accepted, except where applicable law requires otherwise. Fourthwall accepts returns within 30 days for defective products covered by a supplier warranty. A replacement may be offered instead. In these warranty cases, Fourthwall covers return costs.